Elaine Seier said:
Need to return my purchase; small holes in 1 pillowcase and in duvet
I washed my new bedding the other day and found small holes in one of the pillowcases and in the duvet. I was so excited about my purchase. The material looked so sturdy. I wanted to wash my bedding before using it. I noticed the holes (tiny little 2 mm holes) in the pillowcase when I took it out of the wash and then saw the same thing on the duvet when I took it out of the dryer. It looks like a fault in the weave???? Please tell me how I go about returning my product.
Hey there Elaine, we're so sorry to hear about the damage on your products. We had a roll that was impacted but had tried to get all of the impacted pieces out in quality control, these must have snuck through. I've contacted you by e-mail to work on getting some replacements out. I apologize again for this issue.
2016-12-12 07:22:28 UTC
Kelly Simmons said:
Love them! Soft and comfy. Sized perfectly.
2016-11-11 16:40:18 UTC
Jaymie Wright said:
Pillowcases / Feather Grey
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